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Once The Data Recovery Is Done, How Do I Access My Information?

Once your device is stable enough to extract the data, we'll perform a full backup and store it in a USB/External drive.

iTunes backup or partial backup:

  • Unencrypted full iTunes backup:
    Photos and videos in the Camera Roll, App data (except for certain third-party app data), Messages, Device settings, Ringtones, Contacts, Calendars, Notes, Voice Memos, and File System. It does not include data stored in iCloud, certain data can only be restored once you sign in using your Apple ID

  • Encrypted full iTunes backup:
    Everything explained above plus your saved keychain passwords, Wi-Fi settings, Website history, Health data, Home data, and Call history.
    Encrypted backups don't include Face ID, Touch ID, or device passcode data.
     

  • Partial backup
    Only Photos and Videos in Camera Roll

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*Apple's backup protocol may change at any time. Please check their website for more information regarding the backup process and what files are included in a backup.

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The option of a full backup together with most of your data separated and organized in different folders for easy access:

A full backup as written above and separate folders containing easy-to-access data such as text messages, photos, videos, contacts, notes, and calendars.

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